One gay gals' musings and observations while travelling on the streetcar
Posts tagged sears sucks the wang
“Does it open on the other side?”
Jun 15th
I mentioned in a previous post that we had someone come and give us a quote on replacing the air conditioning unit. Yes, that’s yet another thing this old house has asked us to repair and/or update. I am hopeful that this is the last of the repairs for awhile. Maybe we’ll even be able to focus on doing stuff to the inside of the house. Imagine!
I digress; being the responsible home owners that we’re trying to be, we called a few places to provide us with quotes as to what the replacement would cost. One of those places was Sears. I know what you’re thinking, why bother with them again when they messed up so badly with the furnace cleaning? S’s cousin Roberta swore by them and told us that having Sears replace their furnace and air conditioning went really well.
“So you’d like an explanation?”
Nov 14th
I have been engaged in an epic battle the last three weeks; one I hope is resolved tomorrow. As previously mentioned, my furnace was cleaned by a Sears Home Central technician last month. A few weeks later, while my ducts were being cleaned by some fellows from another Sears department, I was shown how ‘clean’ my furnace was. The motor was dustier than Lindsay Lohan’s underwear drawer.
After calling the Home Central line, I was told that someone from customer service would call me back. I let three business days go by without any response from Sears. I called in and explained the situation again to the hapless idiot on the other line. “Well ma’am, these requests take some time to reach customer service. I see here that a note has been made on your account, so someone will definitely call you back.”
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